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Frequently Asked Questions

What types of sports rackets do you produce?

We produce a variety of sports rackets, including tennis rackets, padel rackets, beach tennis rackets, pickleball paddles, badminton rackets, squash rackets, ping pong paddles and all kinds of racket accessories.

Do your sports rackets meet international standards?

Yes, our sports rackets meet standards such as ITF, BWF, USAPA, and others.

Do you offer customization services?

Yes, we offer customization services. We can customize rackets based on customer requirements, including racket shape, materials, colors, and other aspects.

What is your production lead time?

Production lead time depends on order quantity and customer requirements, typically around 3-5 weeks. We will make every effort to ensure timely delivery.

What are your shipping options?

We can arrange shipping according to customer requirements, including air freight, sea freight, and other options. We will assist customers in selecting the most appropriate shipping method.

How do you handle quality issues?

We always focus on product quality. If customers have any questions or problems with our products, please contact us promptly. We will address the issue as soon as possible, including replacement or repair.

Can you provide samples?

Yes, CASTON SPORTS can provide samples. Customers can obtain samples by mail, courier, or other means, and can conduct testing.

What payment methods do you accept?

We accept a variety of payment methods, including wire transfer, letter of credit, Alipay, PayPal, and others.

Do your products meet environmental standards?

Yes, our products meet environmental standards and have passed relevant certifications.
CASTON SPORTS is also certified with BSCI, ISO9001:2015, ISO14001, SCAN, etc.

Can we represent CASTON products?

Yes, we have our own brand: IANONI. If you need to sell IANONI products, please contact our salesman for the process.

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2024-06-16 10:53:54
Welcome to CASTON Factory!
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[caston01@yeah.net]
caston01@yeah.net
[+8613799229811]
+8613799229811
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